Pick Up Fridays
Fridays (11:00am to 4:00pm firm)
3 Church Street, Lower Level 1, Toronto, On.
Please NOTE: We have had some issues with customers picking up their candles in a timely fashion. Because our little office is limited with space, that you do pick up that week. If you have not picked up, we will tack on a $5.00 charge. (this is only to encourage you to pick up!) if there is a special circumstance, please call us.
Good News! In an effort to get you your candles sooner if you're just too excited to wait for shipping, (which is usually only 5-7 business days), you can now get your order even quicker! However, there are some rules.
YOU MUST ORDER YOUR CANDLES ON OR BEFORE TUESDAY FOR SAME WEEK PICK UP
As much as we'd love to magically have your candles ready as soon as you place your order (boy would that take a load off of us!), we do need time to create your order. We make sure all of our candles are created with love and care, so we don't like to rush.
Upon check out please select the Pick-Up option when choosing your delivery method. Orders are available for pickup on Fridays ONLY between the hours of 11:00 am - 4:00 pm firm. A call must be made to 437 522 R-E-A-L (7325) at least one hour prior to pick up to let us know when you'll be arriving. Pick up cannot be guaranteed without a call confirmation. If we don't hear from you, your candles will be put aside and await you for pick up on the following Friday!
CAN'T MAKE YOUR ORDER BY TUESDAY?
Busy week? Make your order on a Wednesday or Thursday? Not to worry! You can always come and pick up your candles the following Friday.
NO SHIPPING FEE!
Once you select Pick Up as your delivery method, the need for a shipping fee disappears! Voila! Just like that you've saved a few bucks. You'll also get to meet one of our awesome team members!